Company Profile:

The client is a leading global aircraft lessor, providing aircraft leasing and lease management services to airlines and aircraft investors worldwide. The Client team is composed of highly experienced finance professionals with prolific industry track records. The team has an extensive network of senior industry relationships with airlines, manufacturers, investors and aviation banks worldwide.

Challenge:

The client wanted to have a platform to communicate with various aviation leaders worldwide and also manage its customers more effectively. The platform required very high confidentiality as well as user friendliness, since crucial information was exchanged even in customer communications.

Solution:

Mold-Tek developed a custom platform in salesforce.com, which can be used to communicate among its users efficiently. Executive Communication Solutions with features like User Management, Information Confidentiality, Social Media Integration, Customer Loyalty Management, and Timely targeted Information Exchange among groups was provided.

Benefits:

• Intellectual platform design with extendable scope for any changes that might be needed in the future.
• After go-live, support was extended to client on various future changes and updated latest features in the platform as per requirements.
• Initial Project Scope was delivered within a month at a very good price and hence, customer made extensive changes to include all the upgrades as mentioned above.

Company Profile:

The client is a leading global aircraft lessor, providing aircraft leasing and lease management services to airlines and aircraft investors worldwide. The Client team is composed of highly experienced finance professionals with prolific industry track records. The team has an extensive network of senior industry relationships with airlines, manufacturers, investors and aviation banks worldwide.

Challenge:

The client wished to reform their entire business process, which is currently managed through excel sheets and custom apps. They wanted a robust automated system to simplify the process and provide intelligent reports.

Solution:

Mold-Tek team delivered the exact technology solution needed for the client i.e. various modules and an authentic web portal for customer was developed. With this, they could login directly and manage their data. The project was delivered in one month, much to the client?s appreciation. In addition to the core functionality, features like budget approval process were also put in place.

Benefits:

• Cost reduced by more than 50% through functionality developed.
• Total implementation cost was low as well since the product was delivered 30% before deadline.
• Completely scalable product allowed the client to extend the requirements and use the same application in various regions.

Project Type: 

The project was to build a platform for a community, which conducts sessions for school children. This platform would allow the users to confirm their participation, track sessions, report progress and also record expenses.

Company Profile:

The client provides training to newly graduated students across different universities in the world in various skill sets such as Leadership, Teamwork and Confidence building.

Challenge:

Mentors from various professions are allocated slots to conduct the sessions. The program directors were finding it difficult to schedule classes, track attendances and RSVPs of mentors, remind them and also keep a record of expenses for payments. This was done using excels thus leading to a lot of confusion and eventual cancellations.

Client Reference:

David Nandhra, CEO, Hyphen 8
Ph: 00447803505211
David@hyphen8.com

Technologies used:

Salesforce.com - community portal, Visualforce pages, workflows, Jitterbit, JavaScript, HTML 5, CSS.

Solution:

Agile Methodology was used to provide technology service to the client. Each sprint had a different team but a single data owner. The client was given two demos per week. An end-to-end application on salesforce.com was developed. Functional consultants reviewed as-is process and defined a to-be process ensuring data optimization. This minimized the effort of program directors from 4 hours every week to just 30 minutes. An intelligent mentor-sorting module was built which automatically suggested mentor-session allocation based on various preferences. Mentor specific invoices were also auto generated based on their expenses at the end of each quarter and their settlements were completely automized. This project was delivered in 22 days with 2 scrum teams and a sandbox owner

Benefits:

• Although there was a delay due to data quality from the client, Mold-Tek was quick enough to identify the problem and proactively assign a data owner to the project. This enabled the team to cover 2 day delays in the first week and eventually deliver the project on time.
• User documentation and project documentation was provided.
• Cost benefit vis-a-vis getting the project done in Europe / USA was significant.

Project Type: 

The objective of the project was to develop a delivery management system to track the whole process of Sales cycle for a rooftop solution company which follows a number of steps in sales cycle like lead to opportunity, quote generation, order confirmation and delivery management.

Company Profile:

The client is a specialist in removing old conservatory roofs and replacing them with new, state of the art, lightweight tiled conservatory roofs for different households, restaurants, hotels, offices and many other industries.

Challenge:

The client was facing major issues in tracking the orders and timely deliveries, as all their departments were not updated with live information. Moreover, efficiencies in scheduling deliveries and route maps were very low.

Client Reference:

David Nandhra, CEO, Hyphen 8
Ph: 00447803505211
David@hyphen8.com

Technologies used:

Salesforce, Skuid, JavaScript, CSS and Google Maps API

Solution:

Mold-Tek Technologies Limited, along with its partner built a comprehensive solution for the client.

Sales Module - The process was defined from lead to order management.

Delivery Module - A system was developed for every delivery, which had an address, and the system automatically assigned the available driver.

Driver Module - When driver logs into the system, it displays the list of deliveries assigned to him/her. When the driver opens the deliveries map, a "re-order deliveries" button is available to re-order the route in the map based on the starting point.

Benefits:

• On time delivery & within the estimated budget.
• Cost benefit vis-à-vis getting the project done in Europe / USA was significant.

Company Profile:

Client is a recognized leader in the supply and installation of industrial and commercial refrigeration in Ireland. They also expanded to the UK with many high profile installations.

Challenge:

The project objective is to deliver an end-to-end cloud integration solution. It had to provide up to date data migration, data confidentiality and efficient accessibility of data among the users. The solution should include features like on-demand and cloud availability of data.

Solution:

Mold-Tek has built an integrated solution by developing Salesforce.com org for the client which interacts with their present Sage-SQL System thus enabling live data migration as per requirement.

Benefits:

• Robust System with seamless data transfer between ERP & salesforce.com built with 25% time left from deadline and well under the limited budget.
• The Solution is highly scalable and easy to clone for any future requirements of the client.

Project Type: 

The objective of the project is to develop a mobile application for the existing website URL: http://www.moldtekplastics.com/ with the same functionalities such as Vendors, Customers, Purchase Invoice, Sale Invoice, Stock Report, Planning & Control, Customer Ledger accounts, P&L accounting statements, balance sheet and etc.

Company Profile:

MOLD-TEK Packaging Limited is a progressive ISO 9001-2008 certified company based in Hyderabad, India, involved in the manufacture of high quality plastic packaging products. MTPL was established in the year 1986 and has become a Publicly Listed (BSE: 533080) enterprise in the year 1993. Presently, MTPL has 6 plants and 3 stock points spread across India to ensure shorter lead time.

Challenge:

The client required an ERP mobile application to be developed to get updates & know the sales growth for their products.

Solution:

Mold-Tek Technologies Limited developed an ERP mobile application where the internal user could login into ERP system and access the information needed.

• Developed a dashboard which displays all the above mentioned modules.
• Application could track the stock at various stock points.

• It generated reports as requested by different users based on their access levels.
• Application could track all the sale & purchase invoices generated by different vendors & customers.
• It generated annual balance sheet as requested by Finance & Accounts department.

Benefits:

• A comprehensive mobile application has been developed and the project was delivered using agile methodology with 2 resources within 30 days.
• Cost benefit vis-a-vis getting the project done in Europe / USA was significant.

Project Type:

The objective of the project was to develop a mobile application for the existing website with the same functionalities such as Generating quotes for Income Protection Quotations, Term Assurance Quotations, Pension Term Quotations, Whole of Life Quotations and Mortgage Repayment Calculator.

Company Profile:

The client provides Financial Advisors, Financial Planners, Mortgage Advisors and Finance Consultants with comprehensive Quotations and CRM platforms to empower their customers to compliantly provide in-depth, quality advice and on-going services to their clients.

Challenge:

The client required a hybrid mobile application to be developed with the same functionalities which is provided in their existing website.

Solution:

Mold-Tek Technologies Limited developed a hybrid mobile application.

• The team developed an application where business users could generate a quotation for one/all the above mentioned type of quotations.

• All Front End custom validations using object oriented Java Script, jQuery were developed.
• Style guides were designed into functional user interfaces, ensuring cross browser compatibility, performance and robustness

Technologies used:

jQueryMobile, HTML 5, CSS3, XML.

Benefits:

• The project was delivered on-time.
• A comprehensive mobile application was developed.

Project Type:

The project was to build MailChimp integration for running Campaign mass emails, outlook integration to create a lead in Salesforce and also create reports & dashboards.

Company Profile:

The client is an international company specializing in maintaining IT systems in an operational state. The client has been refurbishing, recycling, distributing and maintaining every generation of servers and storage arrays since 1983. The group is supported by a network of 13 subsidiaries allowing it to operate in over 80 countries.

Challenge:

The client wanted all the contacts of each employee outlook account to be integrated into Salesforce.com platform as a lead instead of contacts. They were using enterprise edition which had a limitation of sending only 500 Campaign mass emails per day. They wanted a report that tracked the details of the sent emails on whether it was delivered.

Solution:

Mold-Tek delivered the exact technology solution needed for the client to overcome the problems by successfully integrating their individual employee Outlook account contacts to Salesforce.com. The team successfully integrated Mail Chimp for sending out Campaign mass emails and captured the status in Salesforce.com. A report was generated which included all the activities the lead owner records (emails, calls, meeting requests, leads created, leads edited, leads converted etc). Daily emails to all the sales representatives were also scheduled.

Technologies used:

Salesforce.com - Force.com, Apex Triggers, Reports & dashboards, MailChimp, Outlook for Salesforce.

Benefits:

• Mold-Tek implemented the CRM application in a timely manner.
• Agile Methodology was used to provide technology service to the client.

Project Type:

The objective of the project is to develop a mobile application which should not affect the existing functionality but allow the staff to access and update information in the system. This is through a mobile device that can be used by the Loss Adjusters during onsite inspections.

Company Profile:

The client is a leading provider of comprehensive nationwide loss adjusting services throughout Ireland. They are renowned for their vastly experienced and highly qualified team of loss adjusters who undertake property and liability loss adjusting services, in addition to full liability claim handling and claim settlement services.

Challenge:

The client implemented a Salesforce system to manage the processing of their insurance claims in 2010 allowing staff to process claims in one central system. However, the current system was not designed for the remote user to enter the data by staff while visiting the site of a client’s claim.

Solution:

Mold-Tek developed a mobile application which is available for internal users (Client users), without affecting the existing functionality. It allows staff to access and update information through a mobile device that can be used by the Loss Adjusters during their onsite inspections.

An application was developed which allows users to build a data capture form on Salesforce and to review and capture data while on site. The application could open all claims linked to different users that could be downloaded to iPad. Any claim line item that is associated with a claim is available to view and edit on the iPad app.

The following types of media will be available to the user to add to the claim record.

Photo: The users will be able to use the built in camera of device to take pictures while onsite.

Video: Capturing video evidence of the incident through the built in video camera of device.

Audio: User can capture audio notes through the apps built in microphone.

Sketches: Users can quickly draw sketches of the scene on the device through a drawing tool.

Signature: Users can capture the insurer’s signature with a drawing tool.

• To avoid storage of rich media files, client was suggested to use an external cloud storing solution.
• Developed application has each inspection form that can be linked to a particular type of claim.
• It also allows tasks, activities and emails to be available offline.
• It can create new tasks or send emails directly.
• It can save Inspection form and open it again at a later point.
• It can maintain SCRI calculations in Salesforce.
• It can push and perform SCRI calculations.

Benefits:

• This project was delivered using agile methodology with 2 resources in 30 days, on time and within in budget.
• Cost benefit vis-à-vis getting the project done in Europe / USA was significant.

Company Profile:

The project was to design and develop a new call center application & simultaneously upgrade UI of existing application built on salesforce.com. Skuid was used for quick turnaround and rich interface.

Challenge:

The client was using salesforce standard UI and wanted to enrich the look & feel. They also wanted to create an intelligent system that notifies their customers and support team based on business rules. The current system was built on professional edition of Salesforce that did not allow triggers and code apex classes.

Solution:

After understanding the requirement, Mold-Tek suggested the client to go for Skuid to overcome the standard UI issue and build business logic with trigger type responses. These limitations in professional SF edition were overcome using Skuid.

Technologies used:

Salesforce, Skuid, JavaScript, CSS

Benefits:

• Mold-Tek was quick enough to complete the project within the agreed timeframe.
• Cost benefit vis-à-vis getting the project done in Europe / USA was significant.
• Instead of upgrading all its users to Professional Edition of Salesforce, Mold-Tek suggested SKUID to the client thus providing scope to build a solution at very minimal incremental costs - a huge saving for the customer.

Project Type:

The objective of the project was to develop a mobile application for the existing website with the same functionalities such as “search”, “Buying activities”, “Selling activities”, “Advertising”, “Promotional activities”, etc.

Company Profile:

The client has more than 25 years of experience in connecting buyers and sellers. Their business model is designed to assist business enquiry generation and conversion for their trusted and verified advertisers. They provide hot buying leads and easy access to useful local information.

Challenge:

The client required an iPad/iPhone application to be developed with the same functionalities which is provided in their existing website.

Solution:

Mold-Tek Technologies Limited developed a mobile (ios) application which is available on Apple Store for business users to use the services.

• Business user could perform search on two categories – business & residential.

• Business user could find over 20 million great local business listings, browse menus, search by cuisine, book a table, see show times, find cheap gas, and navigate with maps. 
• Users could save & share their favorite go-to businesses with feature known as “mybook”, including theaters, shops & more.
• Users could make personal notes about their bookmarked businesses and use maps to easily find their bookmarked places.

Technologies used:

MobileSDK, iOS, XCode

Benefits:

• On time delivery & within the estimated budget.
• Developed an application where business user could review & browse photos of the products.

Client Reference:

David Nandhra, CEO, Hyphen 8
Ph: 00447803505211
David@hyphen8.com

Company Profile:

The client provides the widest range of mobile device insurance covers. They provide mobile phone / device insurance in Ireland for Smartphone, iPhone / Galaxy S /iPad and tablets. Their website enables one to sign up online in just 3 minutes. The client wanted to rebrand themselves in the market by launching Cloud based Salesforce.com CRM application.

Challenge:

The client wanted an end-to-end Cloud CRM solution with features like Account Management, Product Management, Policy Management, XML generation and XML processing System to process monthly payments from banks.

Solution:

Mold-Tek team delivered a cutting edge technology solution by developing a cloud based solution with Salesforce.com and integrated it with their bankers' internal systems. The team also provided XML integration to process the files to be sent to bank and receive from the bank for client payment.

Benefits:

• Implemented Single Euro Payments Area (or SEPA for short) regulation for the client.
• Successfully integrated the banking systems with the client's organization.
• The month end payment history processing was automated seamlessly.
• Batch processes were also put in place to handle daily batch processing outside of salesforce.com.

Project Type:

The Client wanted to rebrand their products in the market by launching Cloud based CRM application using Salesforce technology and an integrated mobile application. The objective of the project is to develop a mobile application where users could access and update information without affecting the existing functionality of Salesforce.com platform.

Company Profile:

The Client is a leading manufacturer and distributor of veterinary pharmaceuticals and animal health products in Ireland and the UK.

Challenge:

The client required iPad Mini iOS application to be developed which allowed input of Call Reports, Customer Queries and Orders not requiring active internet connection, especially for on field sales reps. This app was to be developed in addition to the currently available Salesforce App, Salesforce Touch.

Solution:

Mold-Tek developed a mobile application which is available for internal users (Client users), to allow the input of Call Reports, Customer Queries and Orders for on field sales representatives.

The following are some of the features:

• To avoid storage of rich media files, client was suggested to use an external cloud storing solution.
• The app could fetch details from any Account (Direct or Indirect), create and save a call report offline.
• If the “Customer Query” checkbox is checked in the Call Report, then the system creates a case immediately after the Call report is saved thus saving the Case offline.
• If the “Order Taken” checkbox is checked in the Call Report then the system creates an order which allows the user to add products and save the order offline.
• If the Account is a direct account, it allows the creation of a “Direct” or “Indirect” order.
• If the Account is not a direct account, it only allows the creation of an “Indirect” order.
• It shows the full pricing, bonus and rebate information for an account while creating the order and order line items.
• It shows the full list of products available with current stock levels.
• When a user’s iPad is online, it allows the sync of created “Call Reports”, “Cases” and “Orders” back to Salesforce.
• It allows the sync of all Accounts, Products, Campaign and pricing information from Salesforce that is needed to create a “Call Report”, “Case” and “Order” offline.
• It allows users to view records created offline that have not been synced online.
• Online Sync happens automatically and in a timely manner so that Stock Level information offline is latest.

Technologies used:

Salesforce, Salesforce MobileSDK.

Benefits:

• The UI looks similar to the standard Salesforce Touch app the client is currently using. This makes the switching between applications seamless.
• This project was delivered using agile methodology with 2 resources in 26 days.
• Cost benefit vis-à-vis getting the project done in Europe / USA was significant.

Project Type:

The project was to develop an application to automate the process of updating the status on projects which were developed by Mold-Tek and GBC.

Company Profile:

We developed this application jointly with our Business partner Greg Baxter Consulting (GBC).

Challenge:

Mold-Tek & GBC were facing the problem of tracking project status as both the companies were based from different regions (Europe and India); and wanted to have an automated process of status updates & project task approvals.

Solution:

To address the communication gap with respect to status updates & task approvals, we had to develop an application, where we could easily update the status and avoid the ambiguity in sharing the tasks. This was successfully accomplished by developing an application named as "Project Check".

Technologies used:

Salesforce.com, Skuid, CSS, JavaScript.

Benefits:

• We used agile methodology and only two senior resources as a team to develop this application.
• The project was completed within two weeks.

Company Profile:

This company was founded in 2001 with the aim of supporting and promoting social welfare and environmental programs in primary schools. Client is dedicated to promoting healthy lifestyles in children and their families based out of Kent, UK.

Challenge:

Client had to connect with a large number of interested volunteers thus needing an intelligent system for propagation of their content. They also wanted to manage their website and customer portal in an easy and effective manner.

The goal was to develop a robust and user-friendly platform to manage client’s communication in a better way.

Solution:

Since there would be a large number of end users, Mold-Tek created a customer portal for the client and integrated it to their website. This improved their website effectiveness and even allowed non-technical individuals to use the site more effectively.

Benefits:

• Simple solution for managing customers and users in the most interactive way as needed by the client.
• Extended support to the client on various changes and updated latest features in the site. Mold-Tek was part of more than 4-5 scope changes and upgrades after go-live.
• Excellent visibility and rapid increase in number of users & customers.

Project Type:

The project was to develop an application facilitating the creation of stock check lists (optional list import facility) which allows users the ability to be mobile while checking stocks with an automatic completion notification and management system.

Company Profile:

The client provides training to newly graduated students across different universities in the world in various skill sets such as Leadership, Teamwork and Confidence building.

Challenge:

The major problem was to maintain stock levels of different warehouses & Stock Management; so they wanted to have an automated completion notification system with accurate management system.

Solution:

After thorough research and understanding of the problem, Mold-Tek & GBC came up with a solution of creating an App and provide access to others who are facing the same problem.

The following are some of the features:

• Quickly reconcile your accounting stock system.
• Mobile users check stock items from lists or create lists while on the move.
• Compare expected stock values with actual physical values based on inspection.

Benefits:

• Mold-Tek jointly with GBC provided an exact App to overcome the problems which are faced in Stock Management.
• This App is provided for a trial period of one (1) month and there after it is charged at a very nominal price, which can be afforded by any small and medium businesses.

Client Reference:

David Nandhra, CEO, Hyphen 8
Ph: 00447803505211
David@hyphen8.com